Your privacy matters at Abaak Logistics

At Abaak Logistics, a leading 3PL service and freight broker based in Irving, Texas, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal and business data. By using our services, you agree to the collection and use of information in accordance with this policy.

Information we collect and its use

When you visit our website or inquire about our freight brokerage services, Abaak Logistics may collect various personal and business details essential for providing efficient logistics solutions. The information we gather is strictly used for operational purposes, improving our services, and ensuring seamless freight logistics.

This includes, but is not limited to:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Pickup and delivery locations
  • Shipment and freight details
  • Carrier information (MC number, DOT number, insurance details, etc.)
  • IP address, browser type, and website usage data

This data enables us to process your requests, coordinate shipments, communicate effectively, and optimize your experience with our dry van, reefer, car hauling, and flatbed truck services.

How we protect your data and when it's shared

Abaak Logistics takes the protection of your personal and business information seriously. We employ reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. Access to personal information is limited to authorized personnel only and is used strictly for business and compliance purposes. While no system can be guaranteed 100% secure, we follow industry-standard practices to safeguard the information you share with us.

We want to assure you that Abaak Logistics does not sell, rent, or trade personal information with third parties for their marketing purposes. We may share limited information only when absolutely necessary to provide our freight logistics services, such as with:

  • Carriers and transportation partners to move freight
  • Shippers or customers involved in a specific shipment
  • Service providers (such as IT or payment processors) who assist our operations
  • Government or regulatory authorities when required by law

Any shared information is strictly limited to what is necessary to complete the service, fulfill regulatory requirements (like FMCSA regulations), or meet other legal obligations.

Your privacy rights and choices

At Abaak Logistics, we believe you should have control over your personal information. Customers have the right to request access to the personal information Abaak Logistics has collected about them. They may also request corrections, updates, or deletion of their information.

To make a request regarding your data, please contact us directly via email at [[email]] or by phone at [[phonenumber]]. We will review and respond to all legitimate requests within a reasonable timeframe, subject to applicable legal, regulatory, and record-keeping requirements related to transportation and logistics services.

Please note that certain information may need to be retained to comply with FMCSA regulations, legal obligations, or to complete ongoing business transactions related to our freight brokerage services. Your understanding in these matters is appreciated.